Q1:Are you a manufacturer or trading company?
A: We are a manufacturer with our own trading company.
Q2: Can we get some free samples? Any charges?
A: Yes, a little delivery cost paid if free stock available samples is acceptable; samples of customized will be charged according to your request, while it’s refundable in most cases.
Q3: How can you guarantee your quality?
A: Normally, bulk production proceed after samples confirmed with doubts cleared; You can place the order
through Alibaba Trade Assurance if you’re having the quality concerns, it can guarantee the quality, delivery and your money safe.
Q4 :If i want direct place bulk orders,will you make samples for me first?
A: Yes, samples will be made before production for your structure & size confirmation, materials & finishing review, content & quality check.Physical samples will be sent if time allowed, or pictures & videos if schedule limited; Please advise if your order is urgent, we can work out a better results.
Q5: About OEM
A:We are able to open a mould according to customer's requirements if needed.